Stgeorge Casino Privacy and Data Protection

How Stgeorge Protects Your Data

As Online Casino Stgeorge, we operate under a licence from the UK Gambling Commission, which sets strict requirements for how we handle customer information. We collect personal details such as your name, address, date of birth and payment information when you register and when you deposit via Visa debit or Mastercard debit, with deposits starting at £5 and capped at £1,000. This data lets us verify your identity, process withdrawals of £5 and above, and meet our regulatory obligations.

Why We Collect Information

We use your details to run your account, confirm you meet verification requirements, and communicate through our support channels, available 24/7 via live chat for account holders and email. We do not sell personal data to third parties; it is retained only as long as our licence and payment records require.

Verification can take time to complete, and we ask new players to have identity and payment documents ready before their first withdrawal request to avoid delays.

Your Rights Over Your Personal Data

Every player on our platform holds specific rights regarding the information we hold, in line with our obligations under our UK Gambling Commission licence.

• Access: request a copy of the personal and payment data we hold on your account.
• Correction: update your name, address or date of birth through your account settings or by contacting support.
• Withdrawal of consent: ask us to stop non-essential processing, such as marketing communications.
• Account closure: close your account, after which we retain only records needed for payment and licensing compliance.
• Verification queries: raise identity-check questions directly with our support team, reachable 24/7 by live chat or email.
• Payment records: review deposit and withdrawal history, covering methods, minimums of £5 and our fee-free policy.

To exercise any of these rights, players sign in to their account at log-in or reach our team through support.

Data Retention and Account Security

We retain personal and transaction data for as long as necessary to satisfy our licensing and payment obligations, including records tied to deposits, withdrawals and the welcome offers applied to an account, such as the sportsbook offer of bet £20 get £20 in free bets or the casino welcome spins on Big Bass Bonanza. Records connected to bonus wagering, including the 10x requirement on spin winnings, are kept for the duration needed to confirm compliance.

Account access is protected by the password and sign-in process described on our log-in page, and we encourage players to use a unique password and keep login details private. Payment data linked to Visa debit and Mastercard debit transactions is handled solely for processing deposits and withdrawals, which typically complete within a few business days with no fees applied.

Players who close their account can contact our team, available 24/7, to confirm what data remains on file and for how long.